*Placing an Order on our site is an agreement to our Terms and Conditions*
All of our YetiTac Kydex products are covered with our Limited Lifetime Warranty. We agree to fix or replace any product purchased from us in case of product failure. This is limited to materials and craftsmanship only. We cannot honor warranty claims due to user negligence. Negligence includes lost or missing hardware, reheating of Kydex whether unintentional or not (keep in mind the heat of your vehicle exposed to sun in the summer is not the best home for your rig), or any other intentional modifications of your rig.
If you have a warranty claim, please use the Contact Us form to submit your claim.
Regarding hardware, YetiTac recommends that you check all attachment hardware (screws, posts, etc) for tightness before each use. Additionally, we recommend the use of a thread locking product (loctite or the like) to help hold the screws in place after you have set them to your preference.
YetiTac works to put out the best product possible to suit your needs. If you have questions, please email us prior to ordering using the Contact Us form on the website. We will do our best to help you make the right decision. We furnish quite a lot of information about each style of holster, please use the website and our Facebook YetiTac Gear Discussion Group as quality resources in your research.
In the event that your holster does not work out for you, we do offer a 30 day exchange for store credit. 30 days is calculated from date of shipping for your item. To complete a return or exchange, contact us by email at firstname.lastname@example.org or by completing the contact us form on the homepage. Let us know what you are experiencing along with your order number. We will set you up with the information about how to return the item. You will be responsible for return shipping to our shop location. When the item is received, we will inspect it to verify it is in the condition which it was sent to you. When this process is completed, a store credit will be issued on your account in the amount paid, less a restocking fee of 20%.
If the item has been modified in any way by the end user, the item may not be eligible for return or exchange.
Refund Policy for All YetiTac Purchases
After 24 Hours from order being placed, ALL refunds will be processed as Store Credit only.
If there is an issue with your holster or other gear, we will repair or replace it at our discretion.
If we cannot agree on a solution to an issue, store credit or a gift certificate will be issued in the amount paid.
If you cancel an order after 24 hours has passed, you will be issued store credit on your account or a gift certificate.
If the item ordered is a custom item, the amount received will be less up to 40% to recoup money spent on custom parts and materials purchased to complete your order.
Orders canceled within 24 hours will not be subject to a cancellation fee.
Any changes to your order may extend or reset your wait time for a given item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
*Updated on 5/1/2019 (We reserve the right to modify or change these policies at any time. Updates will be posted on this page at time of change.)